Arctrend Ltd Privacy Policy

At Arctrend we are committed to protecting and respecting your privacy.

This policy explains why we may collect your personal information when you use our website, trade with us or are employed by us. We explain how we use the information, how we keep the information secure and the conditions under which we may disclose it to others.

This policy may be changed from time to time, so please check our website occasionally to ensure that you are happy with any changes. By using our website, you are agreeing to be bound by this policy.

Should you have any questions regarding this policy, or our privacy practices, please email in the first instance, or by writing to Arctrend Ltd, Haden House, Tower Crane Drive, Cheadle, Stoke on Trent, ST10 1FB.

Collecting the Information

Customers – The personal information we collect could include your name, address, contact number, email address and details of any products that you purchase from us. This may also include bank account details, credit check information, VAT numbers and Company registration numbers.

Suppliers – We will hold your name, address, contact information, products that we’ve brought from you, and your bank details to make the payments.

Employees – We would hold all personal information that is required by HMRC for you to be on the payroll system including the pension scheme information, along with details of next of kin contacts in the case of an emergency.

Storing the Information

All information could either be stored by being held on our password protected computer system, which is along accessible by certain staff members or information could be stored in files which are locked away in cabinets in the relevant office. Staff members would only have access to information relevant to their role, and this could only be accessed by individual login and passwords.

Sharing the Information

We do not sell your information on to any third parties. Information is only shared with third parties where it is a necessity under legislation.

Any sensitive information will be password protected where necessary.

Accessing and Updating or Removing your Information

You can always request a copy of the information that we hold for you, and make any changes necessary, as the accuracy of information is important to us.

Should you wish for us to remove your information from our system please request to do so.

All requests should be sent to , by calling 01538 755350, or writing to Arctrend Ltd, Haden House, Cheadle, Stoke on Trent, Cheadle, Stoke on Trent, ST10 1FB.

This policy was created on 22 May 2018 and will be reviewed regularly.

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